Privacy Policy

1. Information We Collect

Birmingham Home Buyers ("we," "us," or "our") collects the information you voluntarily submit through our website contact form, including:

• Full name
• Email address
• Phone number
• Property address
• Property condition
• Description of your situation

We also automatically collect standard web analytics data such as IP address, browser type, device type, and pages visited through cookies and tracking technologies including the Meta (Facebook) Pixel.

2. How We Use Your Information

We use the information we collect to:

• Contact you by phone, SMS, or email about your property and any cash offer we may extend
• Evaluate your property and prepare comparable sales analysis
• Improve our website and advertising through analytics and conversion tracking

3. SMS and Phone Communications

By submitting the form on our website, you consent to receive SMS messages and phone calls from Birmingham Home Buyers (Blackbyrd AI LLC) at the phone number you provide, including messages sent via automated dialing and messaging systems.

Message types: transactional messages related to your property inquiry, including follow-up questions, offer details, scheduling, and status updates. We do not send promotional or marketing messages unrelated to your inquiry.

• Message frequency varies based on your inquiry.
• Message and data rates may apply.
• Reply STOP to any SMS to opt out of text messages at any time.
• Reply HELP for assistance.
• Consent to receive messages is not a condition of any purchase or sale.
• Carriers are not liable for delayed or undelivered messages.
• You must be 18 years of age or older to use this SMS service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All such subcontractors are bound by confidentiality obligations.

4. Information Sharing

We do not sell your personal information. No mobile information collected through our SMS opt-in will be shared with third parties or affiliates for marketing or promotional purposes.

We may share your information with:

• Subcontractors in support services, such as customer service, customer relationship management platforms, and communication tools, all under confidentiality obligations
• As required by law, regulation, or legal process

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), access controls limiting data access to authorized personnel, and secure hosting infrastructure. While no method of electronic transmission or storage is 100% secure, we take reasonable steps to protect your information.

6. Cookies and Tracking

Our website uses the Meta (Facebook) Pixel and related tracking technologies to measure ad performance and deliver relevant advertising. These tools may collect information about your browsing activity. You can control cookies through your browser settings.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your information by contacting us at the email address below.

8. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of SMS messages at any time by replying STOP.

9. Contact Us

If you have questions about this privacy policy, contact us at:

• Birmingham Home Buyers (a service of Blackbyrd AI LLC)
• 476 Riverside Ave, Ste 4, Jacksonville, FL 32202
• Phone: (813) 502-1052
• Email: contact@blackbyrd.ai